United Support Services, Inc.
"The works of many coming together for the good of One!"
A CQL Internationally Accredited Agency
CAP I/DD and Cardinal Innovations Waiver Medicaid Service Provider
We specialize in supporting people with Intellectual and/or Developmental Disabilities all over the state of North Carolina. Our corporate offices are centrally located in Charlotte, North Carolina and our well trained Clinical team travels all throughout the state to meet with clients and their families. We also have a satellite office in Oxford, North Carolina.
We provide a number of CAP I/DD and Cardinal Innovations services including:
Residential Supports, Levels I-IV
Home Supports, Levels I-V
Home and Community Supports
In Home Skill Building - Individual
Long Term Vocational Supports
Enhanced Personal Care
Respite (Individual & Group)
Our Residential Support clients reside in Alternative Family Living Homes (AFLs), where they receive one on one quality care from USS Direct Care Staff in a family environment. We strongly encourage AFL settings because it is a natural family setting for better individualized care. All USS staff members are certified in CPR, First Aid, Blood Bourne Pathogens, Seizure Management, Medication Administration Reporting (MAR) and North Carolina Interventions (NCI) as well as many other USS required trainings. These above and beyond trainings include: Incident Reporting, Abuse, Neglect & Exploitation, Best Health Possible, Medicaid Fraud, and many more trainings throughout the year. We are a NO HOLD/NO RESTRICTIONS agency providing the LEAST RESTRICTIVE care possible through team meetings and behavior plans, if necessary.
USS Mission Statement
United Support Services, Inc. is committed to providing the highest quality, ethnically sensitive, client responsive services to persons living with developmental disabilities and mental health issues. Our easily accessible and flexible family-centered services demand we honor the dignity and potential of each individual, respecting their rights and maximizing their Abilities.
United Support Services, Inc. is dedicated to developing and managing a comprehensive network of natural and community supports and services for persons with developmental disabilities and mental health issues. We develop bridges to connect the clients and their families with the best possible services and supports to allow them to thrive in their communities.
United Support Services, Inc. works in partnership with clients and their families, caring support staff members, and local communities to coordinate the highest quality client-driven services.
We Believe in Miracles!
Life is full of challenges and miracles, we are here to help overcome the challenges and find the miracles!